MedChina
Healthcare Gateway

Our Process

How It Works

From first inquiry to full recovery — we guide every step

01

Free Initial Consultation

Submit your medical history and condition online. Our medical coordinator reviews your case and recommends the most suitable hospitals and treatment options within 24 hours.

Available in 10+ languages
24/7 WhatsApp support
Video consultation available
No obligation, completely free
02

Hospital Matching & Remote Diagnosis

We connect you with 2–3 specialist doctors at our partner hospitals for remote second opinions. You receive a detailed treatment plan with cost estimates before committing.

Medical record translation
Second opinion from Chinese specialists
Hospital shortlist with comparison
Transparent cost estimates
03

Visa & Travel Arrangement

We provide official hospital invitation letters for visa applications, assist with visa paperwork, and coordinate flights, airport transfers, and accommodation near the hospital.

Visa eligibility check
Hospital invitation letter
Flight booking assistance
Hotel near hospital arranged
04

Arrival & VIP Reception

Our bilingual coordinator meets you at the airport and accompanies you throughout your stay. We handle hospital registration, priority appointments, and all administrative processes.

Priority booking (no long waits)
Pre-submitted medical records
Appointment confirmation in writing
Pre-arrival briefing call
05

Treatment & Daily Support

Your dedicated coordinator attends every consultation and procedure as your interpreter and advocate. Daily check-ins ensure your comfort and address any concerns immediately.

Airport pickup & escort
Hotel check-in assistance
SIM card & local orientation
Dedicated coordinator throughout
06

Recovery & Optional Wellness

After treatment, we arrange recovery accommodation and optional wellness experiences — from TCM recuperation to cultural tours — so your medical trip becomes a transformative journey.

Interpreter at every appointment
Medication & prescription translation
Daily check-in from coordinator
Emergency support 24/7
07

Post-Treatment Follow-Up

We provide complete digital medical records in your language, coordinate with your home doctor, and offer 12-month remote follow-up consultations with your Chinese specialists.

Digital records in your language
Coordination with home doctor
12-month remote follow-up
Ongoing WeChat/WhatsApp support

Frequently Asked Questions

Our coordination fee is typically 10–15% of the total medical cost, with a minimum of $500. For complex cases, we offer fixed-fee packages. The first consultation is always free.

Ready to Begin Your Journey?

Start with a free, no-obligation consultation. Our medical coordinators respond within 2 hours.